STEP 1: Learn verbal jujitsu.  Conflict is inevitable, but when caught off-guard by a verbal sideswipe, wounds can cut especially deep. ...

Very few of us have never been personally affected by losing a loved one or who can’t remember exactly where we were when we got the news...

In his book  Man’s Search for Meaning , Victor Frankl wrote that the “loss of hope and courage can have a deadly effect on man.” Winston...